Data Protection Policy

mmr99 Privacy Policy

Q: How do I request deletion of my data?

To request data deletion, email support@mmr99.im or contact our customer support team via 24-hour Live Chat. Please include your account details with the request. We will delete your data except for any data we are legally required to retain.

Q: How do I request access to my personal information?

To view the data we hold about you, contact us at support@mmr99.im with a reference to your data access request along with your account details. You can also reach us via 24-hour Live Chat. Once we receive your request, we will send you the data you have provided as quickly as possible.

Your personal information matters at mmr99. This page clearly explains how we collect, protect, and use your data, and what it is used for.

Last updated: 29 October 2026

1 Introduction and Purpose

mmr99 is a digital gaming platform offering football live betting, live casino, slots, and fish shooting games for players in Myanmar. We are responsible for protecting the personal information you provide when using our services.

All terms set out in this Privacy Policy apply to mmr99's website and all related services. By continuing to use our website or services, you agree to the terms of this policy.

Our Protection Commitment

We use SSL encryption technology to protect your personal and financial data. We are committed to never selling, renting, or disclosing your data to third parties without your consent.

2 Types of Data We Collect

We collect only the data necessary to improve our services and to keep your account secure.

2.1 Data You Provide Directly

When registering an account or contacting us, you may provide the following information—

Full name
Date of birth (for age verification)
Email address
Phone number
Required information for payment methods (KBZPay, Wave Money, AYA Pay, CB Pay)
Service account login details (encrypted)

2.2 Automatically collected data

When you visit our website, we collect the following data through technical means—

IP address
Browser type and version
Type of device used to access
Pages visited and time spent
Cookies and related tracking data
Access time in Myanmar Standard Time (MMT)

2.3 Financial data

For deposits and withdrawals, we record the transaction amount, payment method (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer) and transfer reference numbers. These records are kept for financial auditing and dispute resolution purposes.

3 How is data used

The personal information we collect is used only for specific purposes. Each purpose is openly stated below—

3.1 To provide the service

To handle account creation, login and financial transactions
To track VIP tier status and apply cashback percentages
To send bonus and promotion notifications
To process withdrawals within 5 to 30 minutes

3.2 Security and legal compliance

To protect your account from unauthorised access
To prevent fraud and financial crimes
To enforce the 21+ age policy
To apply responsible gaming policies

3.3 Service improvement

To review player behaviour and improve game recommendations
To improve website performance and user experience
Customer support — to resolve issues via 24-hour live chat and email

4 Cookies and Tracking technologies

Our website uses cookies and similar technologies. They help remember your browser login state, save your preferred settings and keep the website running properly.

Types of cookies

Essential Cookies: Cookies that are required for the website to function correctly — if these are disabled, the website will not work properly.
Performance Cookies: Help us understand which sections of the website are visited and for how long. This data is used in aggregate to improve the website only and is not used to identify you personally.
Functional Cookies: Help remember your preferred settings and login state; if these are disabled, some features may not work properly.

Managing cookies

You can delete or restrict cookies through your browser settings. However, please note that disabling essential cookies may prevent some features of our website from working properly.

6 Data retention period

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law—

Retention by Data Type

Account Data: Retained until the account is closed and any legally required retention period has expired.
Financial Data: Retained for the period required by financial regulations and legal provisions.
Log Data: Website activity logs are retained for a set period for security review, then deleted.
Cookies: Session Cookies expire when the browser is closed; Persistent Cookies expire at the end of their set period or when you delete them manually.

7 Your Rights

Regarding the personal data we hold about you, you have the following rights—

🔍 Right to Access

You can request to view what data we hold about you.

✏️ Right to Rectification

You can request correction of inaccurate or incomplete personal data.

🗑️ Right to Erasure

You can request deletion of your data we hold, provided it does not conflict with legal requirements.

🚫 Right to Restriction

In certain cases, you can request that we restrict how we handle your data.

📦 Right to Data Portability

You can request to receive the data you have provided in a readable format.

🛑 Right to Object

In specific cases, you have the right to object to how your data is handled.

How to Exercise Your Rights

To exercise any of these rights, email us at [email protected] or contact our customer service team via 24-hour Live Chat. We will process your requests free of charge unless there is an unavoidable reason not to.

8 Data Security Measures

mmr99 has put in place strong technical and organisational security measures to protect your personal and financial data—

Technical Protections

SSL (Secure Socket Layer) encryption — protecting data at every point of transmission
Financial data is stored on servers in encrypted form only
Firewall and Intrusion Detection System are in place
Two-Factor Authentication (2FA) option supported for account login

Organisational Protections

Staff can only access the data necessary for the service they are performing
All staff are trained on data protection policies
A response plan is in place in the event of a data breach

Ways You Can Protect Yourself

Set a strong password and change it regularly
Do not share your login details with anyone
Notify us immediately if anything suspicious occurs with your account
Do not carry out financial transactions over public Wi-Fi

9 Age Restriction and Protection

21+ Only

mmr99 services are for persons aged 21 and above only. We do not knowingly collect personal data from children or minors under 21. If we discover that personal data belonging to someone under 21 has been collected, we will delete it immediately and close the relevant account. If you are aware of any such case, please contact us at [email protected].

10 Policy Updates

Updating This Policy

We may update this privacy policy on the website in response to changes in law, our services, or technology. For significant changes, we will endeavour to notify customers in advance. Continued use of our website after a policy update means you accept the revised policy.

Contact Us

If you have any questions about this privacy policy, you can reach us through the following channels—

Email: [email protected]
Live Chat: 24-hour Myanmar-language customer service on the website

To use our services, you can log in via mmr99 Login.

Personal Data Protection — Questions & Answers

mmr99 does not sell or rent your personal information to third parties. Limited data sharing is done only where strictly necessary to deliver services such as payment processing and technical support, and those parties are bound by agreement to follow data protection policies.

Retention periods depend on the type of data. Account data is kept until the account is closed and any legal requirements expire; financial data is retained for the period required under financial regulations; session cookies expire when the browser is closed. For more information about data retention, please contact our customer support team.

To request data deletion, email [email protected] or contact our customer support team via 24-hour Live Chat. Please include your account details with the request. We will delete your data except for any data we are legally required to retain.

If essential cookies are disabled, some services on our website such as login and payment processing will not work properly. If performance and functional cookies are disabled, basic browsing is still possible, but some limitations may apply.

We protect all financial data with SSL encryption, store it in encrypted form on our servers, and have multiple layers of firewalls and security measures in place. When data is shared with payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay, only the data needed to process your transaction is shared.

To view the data we hold about you, contact us at [email protected] with a reference to your data access request along with your account details. You can also reach us via 24-hour Live Chat. Once we receive your request, we will send you the data you have provided as quickly as possible.